About Us
Cosy Stays is an independently owned Airbnb property management company, serving owners in Sydney, Melbourne and the Gold Coast since 2019.
Our story.
Our aim is simple: to turn your property into a hands-free investment by providing a comprehensive short-term rental management service you can rely on.
We believe the success of any short-term rental starts with guest satisfaction. Our goal is to position your property as a preferred choice for guests looking for comfortable, well-managed short-term accommodation.
Cosy Stays has been independently owned and operating since 2019. We provide professional services to Airbnb hosts and short-term rental property owners and are not affiliated with Airbnb in any way.
Built to make property management personal.
Cosy Stays was built from a simple belief: property management should feel personal.
Owning a short-term rental can be rewarding, but managing one successfully takes time, attention and constant involvement. From guest communication and pricing to cleaning, maintenance and everything in between, the small details can quickly become a full-time responsibility.
We created Cosy Stays to take that responsibility off property owners’ shoulders.
As a Sydney-based, family-owned team, we take a hands-on approach to every property we manage. We stay close to the homes, the owners and the guests, making sure every detail is handled properly and every property receives the care and attention it deserves.
Our focus is not simply on managing a property. It’s about creating a better experience for everyone involved — helping owners enjoy greater peace of mind while giving guests a stay they will remember.
Your property is our responsibility. Your peace of mind is our priority.
WHY OWNERS CHOOSE US
How we approach short-term rental management.
Flexible and tailored
A key management system for every property
The right software
Complete service
Fees on results
Independent and transparent
Our Care
We Care About Your Property Like It's Our Own
Your property is more than an investment. It’s something you’ve worked hard to build.
That’s why we treat every home with care, attention and professionalism.
Our team works behind the scenes to make sure your property is presented at its best, guests receive a memorable experience and you have confidence knowing your investment is being looked after.
OUR APPROACH
Personal management. Thoughtful service. Better results.
We believe great property management is about more than keeping a calendar full. It’s about understanding your property, caring for your guests and paying attention to the details that make a real difference.
We take care of the details.
From optimising your listing and pricing strategy to coordinating cleaning, maintenance and guest communication, we manage the day-to-day responsibilities so you don’t have to.
We put guests first.
A great guest experience leads to better reviews, repeat bookings and stronger long-term performance. We make sure every interaction is handled promptly.
We protect your property.
Your property is an investment, and we treat it accordingly. We keep a close eye on presentation, cleanliness, maintenance and guest activity to help keep your home in its best condition.
We stay proactive.
We don’t wait for problems to arise. We monitor bookings, market conditions, property needs and guest feedback so we can identify opportunities and address issues before they become bigger concerns.
We keep things personal.
You’re never just another property on a portfolio. We build genuine relationships with our owners and take the time to understand what matters to you and what you want to achieve.
WHERE WE OPERATE
Property management across Sydney.
Local operations supported by market knowledge, hands-on property care and responsive guest management.
- Sydney
- Eastern Suburbs
- Northern Beaches
FAQ
Questions? We've got answers.
Everything property owners usually want to know before getting started.
How much does Cosy Stays charge?
Our management fees depend on the property and service requirements. Contact us for a tailored proposal.
How much could my property earn?
Potential earnings depend on location, property type, seasonality, demand, pricing and operating costs.
Can I still use my property?
Yes. Owner stays can be incorporated into the management and booking strategy.
Can I switch from another property manager?
Yes. We can guide you through the transition and onboarding process.
How quickly can my property go live?
Timing depends on the property’s condition, setup, photography, listing preparation and onboarding requirements.