Hotel-Grade Housekeeping, Linen & Proactive Asset Care

Pristine presentation and flawless property maintenance are non-negotiable for achieving top-tier guest reviews and high nightly rates. Cosy Stays provides end-to-end operational care for your short-term rental—combining audited housekeeping teams, crisp commercial hotel linen, and proactive property maintenance. We preserve your asset’s condition, prevent costly repairs, and maintain five-star hygiene standards on every turnover—with zero trade markups.

Institutional Hospitality Standards for Your Private Property

Our operational team manages housekeeping and asset care with the rigor of a boutique luxury hotel chain.

01

Professional Turnover Housekeeping

Our dedicated, background-checked housekeeping teams follow a standardized 50-point cleaning audit tailored to your property. Every turnover includes sanitization of high-touch surfaces, deep kitchen appliance cleaning, bathroom descaling, balcony resets, and restock of eco-friendly guest amenities.

02

Commercial Hotel Linen & Towel Supply

We eliminate domestic washing and drying delays. Every booking receives commercially laundered, high-thread-count white cotton sheets, plush bath towels, hand towels, bath mats, and tea towels. Linen costs are covered directly through the guest checkout cleaning fee.

03

Digital Post-Stay Property Inspections

Housekeepers complete a mandatory photo-documented inspection on their mobile devices before and after every clean. We immediately capture and log any guest damage, wear and tear, or missing inventory, allowing our team to file instant insurance claims before the next guest arrives.

04

Local Trade Network & Zero-Markup Maintenance

From emergency plumbing and electrical repairs to scheduled air conditioning servicing and lock replacements, we utilize trusted, licensed local trades across Sydney, Melbourne, and the Gold Coast. All maintenance is billed directly at cost—we pass through trade invoices with 0% agency markup.

The Difference Between Standard Cleaners and Cosy Stays Hospitality

Feature: Cosy Stays Housekeeping & Care
Linen Standard: Commercial hotel-grade 100% cotton hire
Quality Control: 50-point photo-verified digital checklist
Damage Logging: Instant post-stay digital inspection & photo logging
Trade Repairs: 0% markup passed directly at cost
Guest Essentials: Eco-friendly, luxury hospitality amenity packs

Who pays for the cleaning and linen fees?

Departing guests pay the turnover cleaning and commercial linen fee directly via the booking platform at checkout. This means routine turnovers cost the property owner $0 out of pocket.

How do you handle emergency maintenance during a guest stay?

We maintain a 24/7 emergency repair line. If a critical issue arises (such as a plumbing leak or air conditioning failure), our team dispatches a licensed local contractor immediately to fix the problem and minimize guest disruption.

Do you charge a markup on trade or repair invoices?

No. Unlike traditional real estate agencies that add a 10% to 15% surcharge to maintenance bills, Cosy Stays passes all trade invoices directly through to you at cost.

What supplies are provided for incoming guests?

We restock all essential guest consumables for every stay, including premium eco-friendly body wash, shampoo, conditioner, toilet paper, paper towels, dishwashing liquid, tea, coffee, and fresh sponges.

READY TO GET STARTED?

Get your free income appraisal

Get a free, no-obligation property income appraisal from the Cosy Stays team.